Privacy
Policy
We at Shri Kripalu Balaji Seva Sanstha
India respect your concerns about privacy and value the relationship we have
with you. We are committed to the ethical collection, retention and use of
information that you provide to us about yourself (“Personal Information”) on
this site www.Shrikrpalubalajisevasanstha.com
(“Site”). This policy describes the types of personal information we collect,
how we may use that information and with whom we may share it when you visit
our site or use our services (collectively the “Services”). Our Privacy Policy
also describes the measures we take to protect the security of the information.
In addition, we describe the choices you can make about how we use the
information you provide to us. We also tell you how you can reach us to update
your contact information, remove your name from our mailing lists, or answer
any questions you may have about our privacy practices.
We maintain full confidentiality of all
donors and contributors on our mailing and email lists, which will neither be
sold to nor exchanged with any other organization or commercial enterprise, and
we honour donors’ opt-out choices in our mail, email, phone and other
solicitations.
Information
We Collect and How We Use It
We may collect information about you
directly from you and from third parties, as well as automatically through your
use of our Site or Services to extend services like for our internal purposes,
processing of your donations, providing receipts and tax exemption
certificates, sending regular updates about the work we do for children,
respond to your queries and apprising you of the new opportunities to help
deprived and marginalized children of India in a better way. We seek your
personal information when you make a donation, request a communication from us,
register for an on-ground event, pledge support to our work and campaigns and
apply for working or volunteering with Shri Kripalu Balaji Seva Sanstha India.
This information may be sought over the phone, through the website, via email
or by the means of face-to-face interaction. You may choose to provide personal
information either by phone, mail or on our Site. Certain areas and features of
our Site and Services may require registration. To register, you must provide
your name, address, email address, login and password. We may also request from
you or allow you to submit additional optional information, depending on the
type of communication or transaction the personal information we collect may
include, but is not limited to, your name, postal address, date of birth, PIN
code, telephone numbers, mobile phone numbers, your organization’s name, email
addresses, credit/debit card information, bank information or billing
information. Irrespective of the mode in which we receive your personal
information, we make all earnest attempts to honour your privacy.
Email
Communications
When you ask us to send you email such as a
free email newsletter, you may provide us with certain information such as your
email address so we can fulfil your request. You may choose to provide
additional information as well, such as your postal address and phone number.
Donations
When you make a donation through our Site,
we may ask you to submit certain personal information (such as credit card
information) so we can process your donation. We also maintain your contact
information in our records so we can contact you to provide Shri Kripalu Balaji
Seva Sanstha India’s program information and information on additional giving
opportunities.
Refunds and
Cancellations
We take the utmost care to process
donations as per the instructions given by our donors, online and offline.
However, in case of an unlikely event of an erroneous donation, we will respond
to the donor within 7 working days of receiving a valid request for refund from
the donor.
The timely refund of the donation will
depend upon the type of credit card/banking instrument used during the
transaction. The donor will have to send us a written request for a refund
within 2 days of making the donation along with-
- Proof of the deduction of the donation amount.
- In cases where the donation receipt has already been
issued to the donor, the donor will have to return the original receipt to
us at our office address.
- If the tax exemption certificate is already issued,
then we are sorry but we will not be able to refund the donation. However,
in case of a valid refund request due to any error on our part, we will
refund the donation and bear the costs of the same.
If the donor doesn’t write within two days,
then refund is not possible.
Questionnaires
and Surveys
We occasionally may ask visitors to our
Site to complete online surveys and opinion polls about their activities,
attitudes and interests. These surveys help us understand the needs of our
visitors. We do not keep any personal information about you in connection with
your participation in a Site survey unless you specifically agree to provide
this information.
Cookies and
Web Beacons
We use cookies and other tracking
mechanisms to track information about your use of our Site or Services. We may
combine this information with other personal information we collect from you.
Cookies are pieces of electronic information which will be sent by Shri Kripalu
Balaji Seva Sanstha India for record-keeping purposes when you log onto our web
site. These will be placed in your computer’s hard disk and enable us to
recognise you as a user when you next visit. Some cookies allow us to make it
easier for you to navigate our Site and Services, while others are used to
enable a faster login process or to allow us to track your activities at our
Site and Service. There are two types of cookies: session and persistent
cookies.
- Session
Cookies – Session cookies exist only during an online
session. They disappear from your computer when you close your browser or
turn off your computer. We use session cookies to allow our systems to
uniquely identify you during a session or while you are logged in to the
Site. This allows us to process your online transactions and requests and
verify your identity after you have logged in and as you move through our
Site.
- Persistent
cookies – Persistent cookies remain on your computer
after you have closed your browser or turned off your computer. We use
persistent cookies to track aggregate and statistical information about
user activity.
Third-Party Cookies –
We may also engage third parties to track
and analyse non-personally and personally identifiable Site data. We use the
data collected by such third parties to help us administer and improve the
quality of the Site and to analyse Site usage. Such third parties may combine
the information that we provide about you with other information that they have
collected. This Privacy Policy does not cover such third parties’ use of the
data.
Disabling Cookies –
Most web browsers automatically accept cookies,
but if you prefer, you can edit your browser options to block them in the
future. The Help portion of the toolbar on most browsers will tell you how to
prevent your computer from accepting new cookies, how to have the browser
notify you when you receive a new cookie or how to disable cookies altogether.
Visitors to our Site who disable cookies will be able to browse certain areas
of the Site, but some features may not function.
Clear GIFs, pixel tags and other technologies –
Clear GIFs are tiny graphics with a unique
identifier, similar in function to cookies. In contrast to cookies, which are
stored on your computer’s hard drive, clear GIFs are embedded invisibly on web
pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in
connection with our Site to, among other things, track the activities of Site
visitors, help us manage content and compile statistics about Site usage. We
and our third-party service providers also use clear GIFs in HTML emails to our
customers, to help us track email response rates, identify when our emails are
viewed and track whether our emails are forwarded.
Third-Party Analytics –
We use automated devices and applications,
such as Google Analytics, to evaluate usage of our Site and, to the extent
permitted, our Application. We also may use other analytic means to evaluate
our Services. We use these tools to help us improve our Services, performance
and user experiences. We do not share your personal information with these
third parties.
Information
We Share
Shri Kripalu Balaji Seva Sanstha India does
not sell, rent, trade or otherwise disclose personal information about our Site
visitors (nor our offline donors), except as described here. We share
information provided by our Site visitors with service providers that we have
retained to perform services on our behalf ― for example, to process donations,
send direct mails, emailers, greeting cards, making phone calls, and others. We
may share your information like phone numbers, email address, etc. with these
agencies so that they can perform these activities efficiently. These service
providers are not authorized by us to use or disclose the information except as
necessary to perform services on our behalf or to comply with legal
requirements. However, since we do not have complete control over these third
parties, we cannot guarantee your privacy. In addition, we may disclose
information about you (i) if we are required to do so by law, (ii) in response
to a request from law enforcement authorities or other government officials,
(iii) when we believe disclosure is necessary or appropriate to prevent
physical harm or financial loss or in connection with an investigation of
suspected or actual illegal activity, or (iv) to our affiliates or
subsidiaries.
We reserve the right to transfer any
information we have about you in the event we sell or transfer all or a portion
of our business or assets. Should such a sale or transfer occur, we will use
reasonable efforts to try to direct the transferee to use personal information
you have provided through this Site in a manner that is consistent with this
Privacy Policy.
Links to
Other Sites
The Site contains links to other websites
for the benefit of its visitors. These sites operate independently from our
site and are not under our control. We are not responsible for the content of
these sites, any products or services that may be offered through these sites
or any other use of these sites. Shri Kripalu Balaji Seva Sanstha India is not
expressly or impliedly responsible for, or liable to any loss or damage caused
to you by the collection, use and retention of Personal Information by such
websites in any manner whatsoever. This Privacy Policy does not apply to such
other websites. These sites may have their own privacy policies in place, which
we strongly suggest you review if you visit any linked sites.
Security
Shri Kripalu Balaji Seva Sanstha India has
the necessary security mechanisms in place and only designated employees have
access to your personal information. We maintain administrative, technical and
physical safeguards to protect against unauthorized disclosure, use, alteration
or destruction of the personal information in our possession. All online
transactions are done on a secure server. When you provide credit card
information to make a donation, we use the industry standard for Internet
security ― Secure Socket Layer (SSL) technology ― to help protect the
information you provide. This Internet encryption standard scrambles data as it
travels from your computer to our server. Please note, however, that perfect
security does not exist on the Internet. You’ll know that you’re in a secure
area of our Site when a “lock” icon appears on your screen and the “http”
portion of our URL address changes to “https.” The “s” stands for “secure.”
Copyright
Protection
All content on this Site including
graphics, text, icons, interfaces, audio clips, logos, images and software is
the property of Shri Kripalu Balaji Seva Sanstha India and/or its content
suppliers and is protected by Indian and international copyright laws. The
arrangement and compilation (meaning the collection, arrangement, and assembly)
of all content on this Site is the exclusive property of Shri Kripalu Balaji
Seva Sanstha India and protected by Indian and international copyright laws.
Permission is given to use the resources of this Site only for the purposes of
making enquiries, making a donation or funding any of Shri Kripalu Balaji Seva
Sanstha India’s initiatives. Any other use, including the reproduction,
modification, distribution, transmission, republication, display or
performance, of the content on this Site can only be made with the permission
of Shri Kripalu Balaji Seva Sanstha India. All other trademarks, brands and
copyrights other than those belonging to Shri Kripalu Balaji Seva Sanstha India
belong to their respective owners and are their property.
Updates to
This Privacy Policy
We may change or update portions of this
Privacy Policy at any time and without prior notice to you. Please check back
from time to time so you are aware of any changes or updates to the Policy. You
may reach out to us if you have any queries about any changes made to our
practices.
How to
Contact Us
If you would like us to update your contact
information or remove your name from our email or postal mailing lists, or if
you have any questions about our information practices, please contact us by
visiting www.Shrikrpalubalajisevasanstha.com or calling us at (9990735134, 9643184489)